Refund Policy
At KingdomIPTV.eu, customer satisfaction is our priority. We strive to provide a reliable and high-quality streaming service across Europe. Please read our refund policy carefully to understand our terms and conditions for refunds.
Eligibility for Refunds
We offer refunds under the following conditions:
- You have encountered technical issues that prevent you from accessing our service, and our support team is unable to resolve them.
- A request for a refund is submitted within the first 7 days of your subscription purchase.
- The refund is requested for a valid reason as determined by our support team.
Non-Refundable Situations
Refunds will not be granted in the following cases:
- You changed your mind after purchasing a subscription.
- The issue is related to your device compatibility or internet connectivity, which are outside our control.
- Partial usage of the subscription period.
How to Request a Refund
If you believe you are eligible for a refund, please follow these steps:
- Contact our support team at support@kingdomiptv.eu with your subscription details and the reason for the refund request.
- Provide any necessary documentation or screenshots to support your claim.
- Our team will review your request and respond within 3-5 business days.
Refund Process
Once your refund is approved:
- The amount will be credited back to your original payment method within 5-10 business days.
- You will receive a confirmation email once the refund has been processed.
Contact Us
If you have any questions about our refund policy, please contact our support team at support@kingdomiptv.eu. We are here to assist you!
